Recalling Products

A product recall is a request by the manufacturer of a product to return that product for safety reasons. While expensive and potentially bad for public image, product recalls are often a necessary way to prevent injuries or deaths, and to limit the liability a company has for any injuries incurred by consumers. If you own a company, it can be very beneficial to understand how a product recall works, how to do it, and when to do it.

Steps towards a Recall

If you've ascertained that a product you've released has safety issues, a general recall may be the best step to prevent injury and liability. To issue a recall, you must:

• Notify the proper authorities that you plan to issue a recall. A business attorney can help in this step. Often, this will involve the US Consumer Product Safety Commission. You will need to inform the authorities of the product and serial numbers for which you are issuing the recall.
• Announce your recall on your website. The government agency's website will also run the announcement. You should also issue press releases to newspapers and other news services to get the information out.
• Give repairs or full refunds on any returned products by consumers.

Contact Us

If you own a business and you're facing the possibility of a product recall, a business attorney can help you understand the avenues you need to take. Contact the Austin business lawyers of Slater, Kennon & Jameson, LLP today by calling 512-472-2431 today.